Hospital Services & Info

Office Hours and Appointments

We suggest that you schedule an appointment for your pet in an attempt to provide both you and your pet a convenient, efficient and safe visit to our hospital with a minimum of delays. We make every effort to adhere to the appointment schedule. We occasionally run behind due to emergencies and we ask for your patience and understanding.

If you prefer to see a specific doctor, let us know when you schedule your appointment, and when you arrive.

Please keep your pet on a leash or in a carrier at all times. This will avoid exposure to other patients and avoid escapes.

Emergencies

During regular office hours emergencies will be seen immediately. Please let us know when you call or upon arrival at the hospital, that you have an emergency situation.

If your pet requires immediate attention after 7:00 pm on weekdays, after 3:00 pm on Saturdays, or all day on Sundays, please call the Emergency Animal Clinic at (602) 995-3757.

After hours examination and treatments at Animal Hospital at Anthem, PLC are charged an additional emergency fee and all charges are due at the time services are rendered.

Fees

Estimates for our services are available upon request at all times. If at any time you have questions regarding treatment, fees, or services please discuss them with us.

All services are to be paid for at the time they are rendered. We accept cash, checks with a valid AZ driver's license. Visa, MasterCard, Discover/Novus, American Express, Care Credit, and Debit.

Hospital Admission Policy

All patients hospitalized for surgery, treatment, diagnosis, or boarding must be current on vaccinations and free of fleas and ticks. If vaccinations are needed and/or fleas and ticks are discovered, your pets will be treated at your expense.